Privacy Policy — Traders Platform
Last Updated: July 5, 2026
Traders Platform operates the website tradersplatform.in and provides stock market trading education, courses, and related services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site, fill out our forms, or interact with our advertisements, including on Meta platforms (Facebook and Instagram).
By using our Site, submitting a form, or clicking on our ads, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Information you provide directly
- Name, phone number, email address, and city/location (via contact forms, enquiry forms, lead forms, or WhatsApp)
- Course preferences and messages you send us
- Payment-related information when you enroll in a course (processed securely via third-party payment gateways; we do not store full card details)
b) Information collected automatically
- IP address, browser type, device type, and operating system
- Pages visited, time spent on the Site, and referring website/URL
- Cookies and similar tracking technologies (see Section 4)
c) Information from advertising platforms
- When you interact with our ads on Facebook or Instagram (Meta), Meta may share limited, aggregated, or de-identified data with us, such as ad performance metrics, and — where you have submitted a Meta Lead Form — the information you voluntarily provided (name, phone, email).
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide information about our courses
- Process enrollments and payments
- Send you course updates, offers, and marketing communications (you can opt out at any time)
- Improve our Site, courses, and customer service
- Run and measure the performance of our advertising campaigns, including on Meta platforms
- Build custom or lookalike audiences for advertising purposes (using hashed, non-identifiable data where applicable)
- Comply with legal obligations and protect against fraud or misuse
We do not sell your personal information to third parties.
3. Meta (Facebook/Instagram) Advertising Disclosure
We advertise our courses on Meta platforms (Facebook and Instagram). As part of this:
- We may use the Meta Pixel and/or Conversions API on our Site to measure ad performance and understand how visitors interact with our Site after seeing or clicking on an ad.
- We may use Meta Lead Ads, where information you submit directly within Facebook/Instagram (name, phone, email) is shared with us to follow up regarding our courses.
- We may upload hashed customer information (such as email or phone number) to Meta to create Custom Audiences for retargeting or to find similar audiences (Lookalike Audiences). This data is hashed and cannot be used by Meta to identify you directly.
- Meta’s use of your information is governed by Meta’s Privacy Policy. We encourage you to review it.
- You can control the ads you see and manage your ad preferences through your Meta Ad Preferences settings.
We do not knowingly target advertisements at individuals under the age of 18 for financial trading education, and our ads comply with Meta’s Advertising Standards, including those relating to personal health, financial products, and misleading claims.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to:
- Remember your preferences
- Analyze Site traffic and usage (e.g., via Google Analytics)
- Measure advertising effectiveness (e.g., via Meta Pixel)
You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the Site.
5. Sharing of Information
We may share your information with:
- Service providers who help us operate the Site, process payments, send communications, or run our advertising (e.g., Meta, Google, email/SMS service providers, payment gateways)
- Legal authorities, if required by law, court order, or to protect our legal rights
- Business transfers, in the event of a merger, acquisition, or sale of assets
We do not share your personal information with third parties for their own independent marketing purposes without your consent.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights and Choices
You can:
- Request access to, correction of, or deletion of your personal information
- Opt out of marketing communications at any time (via the unsubscribe link in emails, replying “STOP” to SMS, or contacting us directly)
- Withdraw consent for the use of your data, subject to legal or contractual restrictions
To exercise these rights, contact us using the details in Section 10.
8. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our Site and services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, contact us at:
Traders Platform Shop No-46, AKshar, Traders Platform, Geomatrix Silver Crest, Plot No-29, Opp. to Khandeshwar Railway Station, Sector-25, Kamothe, Panvel, Navi Mumbai, Maharashtra 410209
Phone: 9619908688 Email: tradersplatform5@gmail.com
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last Updated” date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.
12. Risk Disclaimer
Stock market trading and investment involve risk. Any information provided on this Site or through our courses is for educational purposes only and should not be construed as financial or investment advice. Past performance is not indicative of future results.